23 Aug
|
The Language Skool
|
India
23 Aug
The Language Skool
India
Operations Manager:
Experience:10–12 Years
Work Mode: Work From Home / Remote
Working Hours: 10:00 AM – 7:00 PM
Working Days: Monday – Saturday
Key Responsibilities
- Manage and oversee the day-to-day operations of the organization.
- Coordinate with trainers, students, counsellors, recruiters, and internal teams.
- Manage batch scheduling, trainer allocation, class planning, and operational workflows.
- Monitor trainer attendance, student attendance, class completion, and batch performance.
- Handle student and trainer concerns and ensure timely resolution of escalations.
- Monitor the quality and smooth functioning of online classes.
- Manage trainer onboarding, documentation, and operational coordination.
- Track operational KPIs, productivity, student engagement, and team performance.
- Prepare and maintain daily, weekly, and monthly MIS reports.
- Maintain operational trackers using MS Excel / Google Sheets.
- Identify operational gaps and implement effective process improvements.
- Develop SOPs and ensure processes are followed consistently.
- Coordinate with management on operational planning and business requirements.
- Manage remote teams effectively and ensure timely completion of assigned tasks.
- Take ownership of operational challenges and provide quick, practical solutions.
6–10 years of experience in Operations Management, preferably in EdTech, Education, Training, or Online Learning.
- Proven experience in managing teams and day-to-day business operations.
- Strong leadership, coordination, and people-management skills.
- Excellent verbal and written communication.
- Strong problem-solving and decision-making abilities.
- Good knowledge of MS Excel / Google Sheets and MIS reporting.
- Ability to manage multiple teams, priorities, and deadlines.
- Experience handling student/trainer escalations is preferred.
- Experience working with remote teams will be an advantage.
- Strong ownership, accountability, and attention to detail.
### Operations Manager Demo / Interview Task
Interested candidates can share their updated resume along with:
Current CTC | Expected CTC | Notice Period | Total Experience | Relevant Operations Experience to [email protected]
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Pay: ₹15,315.46 - ₹25,000.00 per month
Perks
- Work from home
Work Location: Remote
📌 Operations Manager (India)
🏢 The Language Skool
📍 India