Position: Online Admin Associate

Department: Operations

Employment Type: Full-Time

Work Mode: Online

Job SummaryWe are looking for an organized and responsible Online Admin Associate to manage day-to-day online operations, coordinate with trainers and students, maintain records, and ensure that online classes and related activities run smoothly.

Key Responsibilities

- Manage and monitor online batches, classes, schedules, and attendance.
- Coordinate with trainers regarding class timings, links, recordings, and other requirements.
- Ensure students receive timely communication about classes, schedules, and updates.
- Monitor online sessions and escalate technical or operational issues when required.
- Maintain accurate records of batches, students, attendance, recordings, and class-related activities.
- Coordinate with the operations and technical teams to resolve LMS-related issues.




- Follow up on pending tasks and ensure timely completion.
- Handle student and trainer queries related to online classes and basic LMS processes.
- Prepare daily/weekly operational reports when required.
- Ensure all online administrative processes are followed properly.

Requirements
- Graduate in any discipline.
- 1–3 years of experience in administration, online operations, education, training, or a similar role.
- Valuable knowledge of MS Excel/Google Sheets, Google Meet/Zoom, email, and online communication tools.
- Good written and verbal communication skills.
- Strong coordination and follow-up skills.
- Ability to manage multiple tasks and deadlines.
- Comfortable working with LMS or other online learning platforms.
- Good problem-solving and attention to detail.

📌 Online Admin Associate (India)
🏢 Delhi Institute of Digital Marketing (DIDM)
📍 India