Exciting opportunity for an O2C Specialist role.

Role Overview:

We are looking for experienced O2C professionals with strong expertise in Order-to-Cash, SAP, Billing, Billing Dispute Resolution, and Contract Creation & Maintenance. The ideal candidate should have good process knowledge, analytical and problem-solving skills, and excellent verbal and written communication.

Key Responsibilities:

- Manage and support end-to-end Order-to-Cash (O2C) activities.
- Handle billing and invoice processing activities accurately and within defined timelines.
- Review, analyze, and resolve billing disputes and invoice discrepancies.
- Coordinate with internal stakeholders to investigate and resolve billing-related issues.
- Create, maintain, and update customer contracts in accordance with business requirements.
- Work on SAP for O2C, billing, and transactional activities.
- Monitor pending, blocked, or disputed billing transactions and ensure timely resolution.
- Coordinate with Sales, Finance, Accounts Receivable, Customer Service, and other cross-functional teams.
- Ensure adherence to defined O2C processes, controls, and SLAs.
- Analyze O2C data and identify process gaps, errors, and improvement opportunities.
- Maintain accurate documentation related to billing, contracts, and dispute resolution.
- Support continuous improvement initiatives to enhance O2C process efficiency.




- Communicate effectively with internal and external stakeholders through verbal and written communication.

Eligibility Requirements:

- Minimum 4+ years of relevant experience in O2C / Order-to-Cash operations.
- Strong hands-on experience in SAP.
- Good understanding of end-to-end O2C processes.
- Experience in Billing and Invoice Processing.
- Hands-on experience in Billing Dispute Resolution.
- Experience in Contract Creation & Maintenance.
- Strong analytical and problem-solving skills.
- Excellent verbal and written communication skills.
- Good stakeholder management and coordination skills.
- Ability to work in a fast-paced setting and meet defined SLAs.

Key Skills:O2C | Order-to-Cash | SAP | Billing | Invoice Processing | Billing Dispute Resolution | Contract Creation | Contract Maintenance | Dispute Management | Stakeholder Management | Process Improvement | Communication

Offer Details:

- Role: O2C Specialist
- Location: Surya Park, Bangalore
- Experience: 2+ Years
- Project Duration: 1 Year
- Employment Type: Permanent with Highbrow Technology Inc.
- Work Mode: Work From Office (WFO)
- Shift: Night Shift 5:30 PM to 2:30 AM
- Transportation: Cab Drop Facility Provided

If you are interested, please share your CV at: [email protected] Looking forward to your response.

Thanks & Regards,

Vinothini M

HR Recruiter

Contact: (phone hidden)

Email: [email protected]

Highbrow Technology Inc | https://www.highbrowtechnology.com/

📌 C Specialist (Bengaluru)
🏢 Highbrow Technology
📍 Bengaluru