As an E-Commerce Manager at Syvo Digital, you will be at the heart of our online operations: managing product listings, coordinating order fulfilment, monitoring marketplace performance, and supporting growth initiatives across Amazon, Flipkart, and our direct-to-consumer channels. This is a hands-on, high-impact role with scope to learn, grow, and contribute to a rapidly scaling brand.

If you're passionate about e-commerce, technology, and operational excellence, and are eager to learn, grow, and make an impact in a rapidly expanding business, this is the perfect opportunity to build your career with Syvo Digital.

To apply, send your CV to: [email protected]

Key Responsibilities:

Product & Catalogue Management

- Own and optimize product listings across Amazon, Flipkart, and other e-commerce marketplaces.
- Ensure catalogue accuracy, SEO optimization, content quality, images, pricing, and product attributes.
- Drive catalogue expansion, new product launches, and marketplace onboarding.
- Monitor and resolve listing issues, suppressions, content errors, and marketplace compliance concerns.

Sales & Marketplace Performance

- Own marketplace sales, revenue, profitability, and growth targets.
- Monitor key metrics such as GMV, conversion rate, ASP, traffic, returns, ratings, and seller performance.
- Identify growth opportunities through assortment, pricing, promotions, visibility, and competitive analysis.
- Develop and execute strategies to improve marketplace rankings, sales, and market share.

Marketplace Advertising & Promotions

- Plan and optimize marketplace advertising campaigns across Amazon, Flipkart, and other platforms.
- Monitor ROAS, ACOS, TACOS, campaign performance, and advertising budgets.
- Plan and execute marketplace promotions, deals, offers, and visibility campaigns to drive sales.





Inventory & Order Management

- Monitor inventory availability and ensure optimal stock levels across marketplaces.
- Coordinate with warehouse, procurement, and supply chain teams to prevent stock-outs and excess inventory.
- Monitor order processing, fulfilment, cancellations, returns, and marketplace SLA performance.

Data Analysis & Reporting

- Analyse sales, profitability, advertising, inventory, and marketplace performance data.
- Prepare weekly and monthly MIS reports and provide actionable business insights.
- Track marketplace KPIs and identify gaps, trends, and opportunities for improvement.

Cross-Functional & Marketplace Coordination

- Coordinate with warehouse, finance, marketing, procurement, and customer support teams for smooth marketplace operations.
- Manage communication with marketplace account managers and platform representatives.
- Resolve escalations related to orders, payments, listings, account health, pricing, and policy compliance.
- Support integration and onboarding of new marketplaces and e-commerce platforms.

Qualifications and Skills: Education: MBA degree or an undergraduate degree with up to 4 years of E-commerce operations or digital marketplace management.

Core Skills:

- Strong knowledge of platforms such as Amazon Seller and Vendor Central, Flipkart Seller Hub, etc.
- Exceptional written and verbal communication abilities.
- Strong interpersonal skills, with the ability to manage tasks effectively and collaborate across teams.
- High attention to detail and a commitment to delivering quality results.
- Advanced proficiency in Microsoft Word, Excel, and PowerPoint, along with experience in data tracking.
- Self-motivated and capable of working independently, while seeking guidance when necessary.
- Adaptable to thrive in a dynamic, high-performance work setting.

📌 Marketplace Operations (E-Commerce) -Manager (New Delhi)
🏢 Syvo Digital
📍 New Delhi