About Voya:

Voya India (earlier VFISLK) started out as a joint venture between U.S. financial services company Voya Financial and SLK, a software services company and is head quartered at Bangalore. As of Aug 2023, we are a wholly owned subsidiary of Voya Financial. We are a dynamic technology & business process transformation company that provides world-class technology & business process management services, with an emphasis on quality, speed & optimization driven through automation.

We support and deliver innovative solutions to Voya’s Retirement, Employee Benefits, and Investment Management businesses.

More information about us is available at: https://www.voyaindia.com

Role Summary:

The FCR (Financial Control Risk) Manager supports execution of the plan for the SOX/MAR the year. This role is responsible for overseeing the execution of SOX/MAR-related activities across business processes while directly managing and developing team members responsible for control testing, documentation, and remediation efforts.

The FCRR Manager serves as a key liaison between business owners, Internal Audit, External Audit, and control owners, ensuring timely identification, escalation, and remediation of control gaps. In addition to providing strategic oversight, the role drives day-to-day execution through active people management, prioritization of work, and accountability for deliverables.

This position also identifies opportunities for process and control improvements, supports the enhancement of entity-level and process-level controls, and ensures consistent application of SOX requirements across the organization.

Roles & Responsibility:

The FCR manager is responsible for working with different business owners on implementation, execution and compliance with Controls, interfaces, reports, entity level controls, ETC.





The FCR Manager performs L1/L2 reviews and will review test findings within the FCR Team, facilitate the remediation of control gaps, and escalate possible critical issues to the senior management of the company. Coordinate with the Financial Control Risk (FCR) Director and Managers to assign SOX/MAR Controls Testing work to resources.

Monitor and manage progress of testing as per the assigned controls

Provide periodic updates to the Company FCR Director and Managers on progress of test work assigned and any potential delays

Ensure L1 Reviews are performed for all test work papers assigned to the offshore team and submit work papers for L2 Review.

Ensure that L2 Review comments are timely and adequately addressed

Attend Project Governance meetings and provide updates to the onshore Manager as required on a periodic basis.

Look for opportunities to increase operational efficiencies through technology [RPA, bots, automation, AI]

Develop and maintain strong rapport with key stakeholders within the business, including process and control owners, control performers and the functional leads.

Stay informed of changes in legislation, accounting literature, and regulatory guidance which impact SOX/MAR compliance requirements.

Primary Skill:

12+ years of relevant experience preferably CA/CFEs, CIAs, or CISA

Proven experience leading high-performing risk and controls teams with strong capability in people management, risk assessment, control evaluation,



and designing effective remediation strategies

Demonstrated The ability to challenge risks within complex business requirements processes, and translate best practice industry standards

Strong problem-solving abilities with the capability to navigate and resolve unforeseen challenges A Process improvement and automation mindset, with a focus on driving efficiency and strengthening governance

Strong governance mentality, ensuring adherence to internal control frameworks and regulatory expectations

Ability to engage with senior stakeholders and serve as a key effectively liaison with potentially External Auditors

Effective management, analytical and problem-solving skills, with a keen eye high level of attention to for details

Strong time and project management proficiency, with the ability to juggle multiple priorities A robust desire to take ownership, demonstrate initiative and be accountable for actions

Effective stakeholder management and communication skills, especially in a remote or geographically distributed team environment.

Solid understanding of insurance accounting, including both basic and complex technical accounting concepts, with strong working knowledge of GAAP & STAT requirements

Proficiency in the use of common business applications such as Excel, Word, Access, Power BI, and Outlook.

Secondary Skill:

Control Testing (including Project Governance)

Perform Pre-Walkthrough Activities

Prepare Population Request

Select Samples and Request Supporting Documents

Perform Testing

Finalize Testing

Perform L1 review

Address L2 review Comments

Project Governance: Governance Calls, Dashboard Publication, EY Meetings, Monitoring Progress, etc.

Qualifications:

CA/CFEs, CIAs, or CISA

Certification:

SOX

Location:

Bangalore/Pune/Delhi

📌 Manager - Operations (India)
🏢 Voya Financial
📍 India