- Define and scope requirements and solutions with the team for problems identified by the business unit.
- Identify the skills required for specified roles and help in recruiting the talent.
1. Quality and Compliance: Review the deliverables including test documentation and processes.
2. Planning and Development Develop architecture, standards, and procedures for monitoring and implementation. Consider their integration with the balance of the IT infrastructure and support teams.
3. Project Delivery
- Perform installation, upgrade, configuration, deployment, and administration of Enterprise Monitoring tool sets
- Escalation management of overall maintenance and support of the platform