- Contract Lifecycle Management (CLM): Assist with updating and modifying contract templates based on requirements from various internal teams.
- Contract Drafting & Review: Assist with the initial drafting and review of customer communications and service provider contracts.
- Legal Communications & Notices: Assist with the initial drafting, review, and coordination of legal communications, legal notices, and responses.
- Court Filings & Legal Proceedings: Assist with preparation, collation, documentation, and coordination for court filings and other legal proceedings.
- Consumer Grievance Management: Maintain and update consumer grievance records, trackers, and status of matters.
- Email Monitoring & Coordination: Monitor Contact, Grievance Redressal, and Legal email IDs and assist with routing matters to relevant teams/personnel.
- Follow-ups & Documentation: Assist with stakeholder follow-ups and maintain organised records of contracts, notices, filings,
grievances, and other legal documents.
Preferred Skills & Qualifications
- Currently pursuing a final-year LL.B., B.A. LL.B., or equivalent law degree
- Basic understanding of contracts, legal documentation, and legal processes.
- Strong written and verbal communication skills.
- Good drafting and research skills.
- Robust attention to detail and organisational skills.
- Ability to maintain confidentiality while handling legal and grievance-related information.
- Basic proficiency in MS Office/Google Workspace, particularly Word/Docs and Excel/Sheets.
- Ability to coordinate effectively with multiple stakeholders and manage follow-ups.