Job Title: Language Interpreter – English + Punjabi /n Department: Customer Support / Language Services /n Location: Noida, Uttar Pradesh, India. /n Job Type: Full-time /n Shift: US Shift (Rotational) PST Time /n /n Job Summary /n We are looking for enthusiastic and motivated fresh graduates who are fluent in English and Punjabi and are interested in building a career in language interpretation and customer support. This is an excellent opportunity to work with U.S.-based clients in a professional and multicultural environment. /n As a Language Interpreter, you will facilitate communication between English-speaking representatives and Punjabi-speaking customers through real-time interpretation. Comprehensive training will be provided to help you understand interpretation techniques, client processes, and quality standards. /n /n Key Responsibilities /n /n

- Provide accurate and real-time interpretation between English and Punjabi during customer interactions.

/n

- Facilitate effective communication between U.S.-based clients and Punjabi-speaking customers.

/n

- Accurately interpret conversations without adding, omitting, or altering information.

/n

- Maintain confidentiality while handling customer information and sensitive conversations.

/n

- Preserve the tone, intent, and cultural context of the conversation during interpretation.

/n

- Follow company policies, quality standards, and client-specific guidelines.

/n

- Participate in training sessions, quality reviews, and coaching programs to continuously improve performance.

/n

- Develop knowledge of interpretation best practices, industry terminology, and cultural nuances.

/n

- Work collaboratively with Team Leads and Quality teams to ensure a high level of customer satisfaction.

/n /n /n Required Skills & Qualifications /n /n

- Excellent verbal communication skills in English and Punjabi.

/n

- Strong listening, comprehension, and interpersonal skills.

/n





- Valuable memory retention and the ability to understand and relay information accurately.

/n

- Ability to remain calm, professional, and customer-focused during conversations.

/n

- Basic computer proficiency and familiarity with MS Office and internet applications.

/n

- Willingness to work night shifts aligned with U.S. time zones.

/n

- A positive attitude, eagerness to learn, and adaptability in a fast-paced work environment.

/n /n /n Educational Qualifications /n /n

- Bachelor‘s degree in any discipline (Fresh graduates are encouraged to apply).

/n

- Language certification or formal training in interpretation will be an added advantage but is not mandatory.

/n /n /n Work Environment /n /n

- Night shift supporting PST (U.S. time zones).

/n

- Work-from-office (Noida).

/n

- Use of headsets, interpretation software, CRM tools, and secure communication systems.

/n

- Structured training and ongoing learning opportunities.

/n /n /n Preferred Candidate Profile /n /n

- Fresh graduates with excellent English and Punjabi communication skills.

/n

- Candidates passionate about languages, communication, and customer service.

/n

- Quick learners with strong attention to detail.

/n

- Ability to handle conversations professionally while maintaining confidentiality.

/n

- Flexible and willing to work in a dynamic, process-driven environment.

/n

- Prior internship, BPO, customer service, or language-related experience is a plus but not required.

/n /n /n Compensation & Benefits /n /n

- Competitive salary based on language proficiency and interview performance.

/n

- Comprehensive training and career development opportunities.

/n

- Standard employee benefits as per company policy.

/n

- Opportunity to work with international clients and build a career in language services.

/n /n /n Think global. Think BIG. /n Visit us: https://biglanguage.com /n Linkedin: https://www.linkedin.com/company/big-language-solutions/mycompany/

📌 Language Interpreter - English + Punjabi (Noida)
🏢 BIG Language Solutions
📍 Noida