/n Job Title: Key Account Manager /n Segment: Surgical Ophthalmology (Intraocular Lens Portfolio) /n Division: Chain of Hospitals /n HQ: Madurai /n Covering Area: South Tamil Nadu /n Experience Required: 5–10 Years /n Industry Preference: Ophthalmic-Surgical / Ophthalmic-Pharma /n /n Role Objective: /n /n

- A key objective of this position is to drive sales growth by retaining and expanding relationships with selected key accounts , encouraging repeat purchases and brand loyalty and increasing the usage and upgrades of current product lines and wallet share.

/n /n Role & Responsibilities: /n /n

- Customer Relationship Management: Build and maintain strong relationships with customers to encourage repeat purchases and enhance brand loyalty.

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- Sales Execution: Execute sales strategies to increase wallet share of existing customers by promoting upgrades and increasing usage.

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- Product Focus: Drive sales of the current product line, including Genesis, Toric, Multi-Focal and EDOF lenses.

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- Account Management: Work on increasing wallet share in existing active accounts by identifying opportunities for upgrades and additional purchases.

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- Lead Generation: Utilize marketing leads generated from existing active customers to drive sales and upgrades.

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- Sales Targets: Own and achieve sales targets for existing business and upgrades.

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- Sales Operations: Handle bundling of products, commercial selling and building customer relationships.

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- E-commerce & Feedback: Manage e-commerce activities, collect customer feedback and implement improvements to enhance customer satisfaction.

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- Collection & Evaluation: Oversee sales collections, upgrade evaluations and ensure timely and accurate reporting.





/n /n Functional Skills Required: /n /n

- Sales & Marketing Expertise: Strong knowledge of sales techniques, marketing strategies and customer relationship management.

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- Product Knowledge: Deep understanding of the product lines and their applications in the biotech field.

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- CRM Proficiency: Experience with CRM software and sales tools for tracking and managing customer interactions and sales activities.

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- Analytical Skills: Ability to analyze sales data, identify trends and make data-driven decisions to improve sales performance.

/n /n Behavioral Skills Required: /n /n

- Communication: Excellent verbal and written communication skills to effectively interact with customers and team members.

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- Negotiation: Strong negotiation skills to close deals and secure customer loyalty.

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- Interpersonal Skills: Ability to build and maintain positive relationships with customers and colleagues.

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- Team Player: Ability to collaborate effectively with team members to achieve common goals.

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- Problem-Solving: Proactive in identifying and resolving issues that may arise in the sales process.

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- Adaptability: Flexible and adaptable to changing market conditions and customer needs.

/n /n Specific Skilled Competencies: /n /n

- Business Acumen, Customer Focus, Drive for results, Problem solving, Peer relationship, Negotiation skills, Functional/technical skills, Presentation skills, Adherence to Ethics and Values, Integrity.

/n /n Important Links: /n /n

- Website:

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- LinkedIn:

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- Instagram: Biotech Vision Care

/n /n /n Biotech is an Equal Opportunity Organisation promoting diversity while ensuring no discrimination on any ground, including gender, race, religion, age, sexual orientation, disability, etc.

📌 Key Account Manager (Madurai)
🏢 Biotech Healthcare
📍 Madurai