- Handle incoming and outgoing calls related to admissions and student enquiries.
- Follow up with prospective students and parents.
- Provide information about programmes, admission process, eligibility, and fees.
- Maintain enquiry and follow-up records in CRM/ERP.
- Coordinate with the Admissions and Marketing teams.
- Achieve assigned admission and follow-up targets.
- Maintain qualified and positive communication with students and parents.
Qualification & Experience
- Graduate in any discipline.
- 1–3 years of experience in telecalling, admissions, counselling, customer relationship, or a similar role.
- Excellent communication and interpersonal skills.
- Good command of English and Hindi.
- Basic knowledge of MS Office/CRM.