Role & responsibilities

- Manage and maintain the organization's network infrastructure, including switches, routers, firewalls, VPNs, Wi-Fi, LAN/WAN and internet connectivity.

- Manage Windows/Linux servers, Active Directory, DNS, DHCP, file servers, application servers and other core IT services.

- Monitor infrastructure performance, availability, capacity and system health.

- Manage virtualization platforms such as Hyper-V and related infrastructure.

- Ensure regular backup, disaster recovery and business continuity processes are in place and tested.

- Manage IT assets, hardware, software licenses and inventory.

- Provide leadership and support to the IT/helpdesk team and ensure timely resolution of user issues.

- Establish and maintain IT policies, procedures and documentation.

- Work with vendors, ISPs and external IT service providers when required.

- Plan and execute infrastructure upgrades, migrations and technology projects.

- Ensure systems are properly patched, updated and maintain

IT Security Responsibilities

- Implement and maintain practical IT security best practices across infrastructure and end-user systems.

- Manage firewall rules, VPN access, endpoint protection and access controls.

- Maintain appropriate user access, permissions and account management practices.

- Support implementation of MFA, password policies, endpoint security and security awareness initiatives.

- Monitor and respond appropriately to security alerts and incidents.

- Ensure timely application of security patches and updates.

- Maintain secure backup and recovery practices.

- Work with management/security teams on vulnerability remediation and security audits.





- Help ensure IT operations comply with applicable company policies and regulatory requirements.

Required Technical Skills

- Strong knowledge of TCP/IP, DNS, DHCP, VLANs, routing, switching, VPN and Wi-Fi.

- Hands-on experience with firewalls and network security.

- Strong experience managing Windows Server environments.

- Good knowledge of Active Directory, Group Policy, Microsoft 365/Azure AD/Entra ID or equivalent platforms.

- Experience with virtualization technologies such as Hyper-V.

- Knowledge of backup solutions and disaster recovery.

- Experience with monitoring and troubleshooting IT infrastructure.

- Good understanding of endpoint security, patch management and access control.

- Basic understanding of cloud infrastructure and cloud security.

- Familiarity with IT service management and ticketing systems.

Security Mindset

- The candidate doesn't need to be a dedicated cybersecurity specialist but should have a solid security-first mindset and understand how security should be incorporated into everyday IT operations.

Soft Skills

- Friendly, approachable and customer focused.

- Strong troubleshooting and analytical skills.

- Good communication and interpersonal skills.

- Able to explain technical issues to non-technical users.

- Proactive and capable of working independently.

- Strong ownership and problem-solving attitude.

- Good leadership and team-management skills.

- Comfortable working in a fast-paced environment.

Preferred Certifications

- CCNA / CCNP

- Microsoft certifications

- CompTIA Network+ / Security+

- ITIL

- VMware certifications

- Security certification is an advantage but not mandatory.

📌 IT Infrastructure / IT Manager (Nagpur)
🏢 Gif Technologies
📍 Nagpur