Designation: IT Executive

Department: Information Technology

Location: Raipur, Chhattisgarh

Reporting To: IT Head / Management

Experience: 2–4 Years

Job Summary

We are looking for a proactive and technically sound IT Executive to manage day-to-day IT operations, provide technical support to employees, maintain IT infrastructure, and ensure smooth functioning of hardware, software, networks, and IT systems across the organization.

Key Responsibilities

- Provide first-level IT support to employees for hardware, software, network, and system-related issues.
- Install, configure, maintain, and troubleshoot computers, laptops, printers, scanners, and other IT equipment.
- Manage LAN/Wi-Fi networks, routers, switches, and basic network troubleshooting.
- Maintain IT asset records, allocation details, and inventory.
- Manage user accounts, access rights, email IDs, and system permissions.
- Coordinate with internet service providers, software vendors, and other IT service providers.
- Ensure regular backup and basic data-security practices.
- Monitor and resolve IT tickets and employee technical issues within defined timelines.
- Support HRMS, attendance systems, biometric devices, CCTV, and other technology platforms as required.
- Maintain documentation of IT assets, licenses, passwords/access records, and system configurations.
- Ensure antivirus, operating systems, applications, and security updates are maintained.
- Assist in implementing IT policies, cybersecurity practices, and data protection measures.




- Support new employee onboarding by arranging laptops, email IDs, system access, and other IT requirements.
- Coordinate IT requirements during employee exits, including asset recovery and access deactivation.
- Perform any other IT-related duties assigned by management.

Qualification

Bachelor’s degree/Diploma in IT, Computer Science, Information Technology, or a related field.

Experience Required

2–4 years of relevant experience in IT support, system administration, networking, or IT operations.

Key Skills

- Hardware & Software Troubleshooting
- LAN/WAN & Wi-Fi Networking
- Windows & Basic System Administration
- MS Office / Microsoft 365
- IT Asset Management
- Email & User Account Management
- CCTV & Biometric Systems
- HRMS/ERP Technical Support
- Basic Cybersecurity & Data Protection
- Vendor Management
- Problem-Solving & Communication Skills

Preferred Skills
- Knowledge of Active Directory
- Basic knowledge of cloud platforms
- Experience with IT helpdesk/ticketing systems
- Knowledge of backup and recovery procedures
- Strong documentation and reporting skills

Key Competencies
- Strong troubleshooting ability
- Ownership and accountability
- Quick response to technical issues
- Valuable communication and interpersonal skills
- Ability to work independently and coordinate with multiple teams
- Strong attention to detail

Pay: ₹28,000.00 - ₹30,000.00 per month

Benefits

- Provident Fund

Work Location: In person

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