We are looking for candidates to handle international patient calls and provide qualified support regarding appointments, healthcare services, follow-ups, and general patient queries. The candidate should have excellent English communication skills and be comfortable speaking with international patients over the phone.

Responsibilities

- Handle inbound and outbound calls from international patients.
- Assist patients with appointment scheduling, confirmation, rescheduling, and follow-ups.
- Understand patient requirements and provide accurate information.
- Make reminder and follow-up calls to patients.
- Coordinate with doctors, hospitals, clinics, and internal teams when required.
- Maintain accurate patient and call-related information in the system.




- Handle patient concerns professionally and escalate issues when necessary.

Requirements
- Excellent spoken English and strong communication skills.
- Comfortable communicating with international patients.
- Good listening, interpersonal, and problem-solving skills.
- Basic computer knowledge and typing skills..

Key Skills
- International Voice Process
- Patient Calling
- English Communication
- Customer Service
- Appointment Scheduling
- Follow-up Calling

Benefits:
- Paid sick time
- Paid time off
- Provident Fund

Work Location: In person

📌 international voice proces for patient calling (Coimbatore)
🏢 shivathattex
📍 Coimbatore