About Livspace: /n Founded in 2014, Livspace is created to simplify the fragmented home interiors journey for homeowners. What began as a solution to challenges like finding reliable designers, coordinating vendors, and ensuring quality and fair pricing has grown into one of the most trusted platforms for end-to-end home interior design and renovation. /n Today, with 120,000+ homes delivered and 2,000+ designers, Livspace stands at the intersection of design, technology, and execution excellence. We are building not just beautiful homes, but a new category of consumer experience in India. /n If you're excited about building the future of home interiors and want to grow with one of the fastest-growing brands, this is your opportunity to step in and make an impact with Livspace. /n Role: Operations Lead (Ops + Client Handling) /n Own end-to-end project execution with a focus on quality and timelines.Act as the primary client contact, ensuring regular updates and a smooth experience.
Drive stakeholder alignment and issue resolution to ensure successful project completion. /n What You'll Own /n /n
- Take complete ownership of project execution from start to finish.
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- Engage with clients and provide regular project updates (planned / ongoing / upcoming activities).
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- Coordinate with manpower agencies to ensure timely resource allocation.
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- Prepare and share Weekly Progress Reports (WPRs).
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- Lead and guide installation teams to execute work as per design plans.
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- Work closely with cross-functional teams to ensure high-quality execution and customer experience.
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- Hire, mentor, and build a high-performing operations team.
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- Ensure strict adherence to processes, SOPs, and quality standards.