HCLtech is Hiring AR Callers || US Healthcare Denial Management || Chennai Location

nWork Mode: Work from Office

nShift Timings: US Shift

nDesignation: Process Associate

nJob Description:

nRole Summary:

nDrive measurable revenue cycle quality improvements by owning more complex AR calling and denial management analysis as an Operations Analyst in Chennai. Apply healthcare RCM expertise to ensure work is completed accurately, identify root causes of recurring denial issues, and support continuous improvement using operational reporting.

nEssential Job Responsibilities:

n

n
- Analyze healthcare RCM performance data to identify trends in AR calling outcomes and denial patterns
n
- Own AR calling and denial management workflows for complex cases, ensuring timely and accurate completion
n
- Review denial reasons, supporting documentation, and process steps to determine corrective actions
n
- Coordinate with internal stakeholders to resolve issues, reduce delays, and minimize rework
n




- Identify root causes for recurring denial themes and recommend process improvements
n
- Report on operational metrics and escalation trends for performance tracking
n
- Use AI-enabled assistance (summarization, anomaly detection) to improve speed and consistency.
n

nExpected Education & Experience:

n

n
- 1.5+ years of experience in Healthcare RCM operations, quality, or analytics
n
- Strong proficiency in MS Office (Excel, Word, etc.)
n
- Experience in AR calling and denial management workflows
n
- Understanding of RCM concepts (claims workflow, denial drivers, resolution steps)
n
- Experience with SOPs and quality standards
n
- Ability to analyze trends and recommend improvements
n
- Solid communication and stakeholder coordination skills
n

nNote: Only candidates with relevant experience into healthcare domain can apply.

📌 HCLtech is Hiring AR Callers || US Healthcare Denial Management || Chennai Location (Tamil Nadu)
🏢 HCLTech
📍 Tamil Nadu