Founder's Office Intern - Growth & Operations (New Delhi)

Founder's Office Intern - Growth & Operations (New Delhi)

23 Aug
|
Amongst
|
New Delhi

23 Aug

Amongst

New Delhi

About AMONGST: AMONGST is a curated marketplace bringing India's most distinctive sustainability-led fashion and lifestyle brands to conscious consumers in Europe. We're preparing to launch in Germany with a carefully selected group of Indian brands. We're currently in the final stages of building the business and are looking for someone to work directly with the Founder and help turn all of this into a functioning business.

The Role: We're looking for a high-agency, exceptionally organised and proactive Founder's Office Intern to work directly with the Founder across brand onboarding, marketplace operations, growth, content and day-to-day business execution.

This is a generalist startup role. You won't be doing one thing every day. You might spend the morning following up with a brand for product information, preparing product data for the website developer in the afternoon, and then helping plan the next week's content or solve a completely new task The important thing is that you're comfortable figuring things out, following through and getting things done. Your job, in simple terms: help the Founder keep the business moving.

Because AMONGST is preparing for launch, the role will evolve quickly from pre-launch execution → beta testing → live marketplace operations.

You will work closely with the Founder and external specialists, so you are not expected to be an expert in every function. What matters is your ability to learn quickly, coordinate effectively and take ownership.

What You'll Work On:

1] Brand Onboarding & Partnerships: A major part of your role will be helping build AMONGST's initial portfolio of brands.

- Support outreach and follow-ups with Indian fashion and lifestyle brands
- Maintain the brand pipeline and CRM
- Coordinate meetings and follow-ups with founders
- Track each brand's onboarding stage
- Support pre-onboarding for interested brands
- Collect and organise product, brand, founder and sustainability information
- Identify missing information and proactively follow up
- Support brand calls and meetings
- Maintain accurate onboarding and commercial records

Important: Before formal agreements are executed, you will help coordinate the preparation and collection of information required for onboarding, while following the Company's legal and commercial guidelines. 2] Marketplace & Shopify Operations: You'll help turn brand information into a complete, accurate and polished marketplace experience. You'll work closely with the Founder and website developer/freelancer to make sure products are properly prepared, mapped and ready to go live.

- Collect product information and assets from brands and identify anything missing
- Review product data for completeness, accuracy and consistency
- Maintain the master product catalogue used to brief the website developer
- Map products into the correct categories, collections, variants, tags and sustainability/value filters
- Prepare clear product and brand requirements for the developer
- Coordinate product uploads and website updates with the developer
- Review uploaded products and conduct website/mobile QA
- Identify broken links, content errors, missing information and UX issues
- Track corrections through to resolution
- Maintain launch-readiness checklists and marketplace documentation
- Support ongoing catalogue updates as brands, products and inventory evolve

You don't need prior Shopify expertise. You do need to be highly organised, comfortable with spreadsheets and structured data, extremely detail-oriented,



and able to coordinate effectively with brands and external developers. 3] Founder's Office & Business Operations: You'll work closely with the Founder on the day-to-day execution of the business. This could include:

- Maintaining the master launch tracker and keeping priorities, deadlines and dependencies on track
- Coordinating with lawyers, developers, logistics partners, freelancers and other vendors
- Following up on open tasks through to completion
- Conducting market, competitor and customer research
- Preparing presentations, documents and spreadsheets
- Building SOPs for recurring processes such as brand onboarding, orders, returns and content
- Identifying operational bottlenecks and helping find solutions
- Using AI and other tools to make workflows faster and more efficient
- Keeping documentation organised
- Taking ownership of ad hoc projects

You will become the person who knows what is happening, what is pending and what needs to happen next. 4] Marketing & Content: Before launch, a major part of your role will be helping build AMONGST's presence and audience.

- Plan and schedule social media content
- Support brand, product and founder storytelling
- Research and create simple content using Canva or similar tools
- Maintain content calendars
- Coordinate images, videos, copy and other creative assets
- Research influencers, creators and potential partnerships
- Support influencer/creator outreach and coordination
- Coordinate UGC
- Support email marketing and launch campaigns
- Research competitors, trends and new growth opportunities
- Track basic marketing and engagement metrics

Content may include brand stories, product features, founder stories, sustainability education, behind-the-scenes content, launch countdowns, customer stories and styling/product content. 5] Pre-Launch & Beta Testing: You'll help AMONGST get ready before the official launch. This includes coordinating:

- Website, product and brand readiness
- Content, social media and email readiness
- Analytics and tracking
- Website and mobile QA
- Customer journey testing
- Launch checklists
- Feedback collection

We expect to conduct controlled testing before the official commercial launch. Your job will be to help identify:
1. What is broken?
2. What is confusing?
3. What is missing?
4. What can be improved?

And then make sure those issues are tracked and resolved. 6] Customer & Marketplace Experience: Once AMONGST goes live, you'll help make sure the customer experience runs smoothly.

- Monitor and respond to customer queries
- Coordinate with brands on order-related issues
- Track deliveries, returns and refunds
- Follow up on issues until resolved
- Review customer feedback and identify recurring problems
- Help improve FAQs and customer communications
- Maintain customer experience processes
- Flag issues that could affect the customer experience and help find solutions

If something goes wrong, it shouldn't sit unresolved because no one is keeping track of it. 7] Launch & Growth: As we approach the official launch, you'll help make sure everything is ready to go.

- Maintain the launch checklist and track readiness across the business
- Coordinate website, brand,



product and content readiness
- Support launch campaigns across social, email and other channels
- Research and coordinate influencer/creator seeding
- Support paid marketing execution and external partners
- Track basic website, customer and marketing performance
- Help identify and fix issues after launch
- Support post-launch experiments and growth initiatives

You'll see the full journey from: "We're building this" → "We're testing this" → "We're live" → "Our first customers are buying." What the First Few Months could look like:

Month 1: BUILD

- Brand pipeline and pre-onboarding
- Product data collection
- Product catalogue preparation and developer handoff
- Website QA
- Content and social channels
- Launch tracker and SOPs

Month 2: Prepare & Test

- Complete pre-onboarding
- Finalise website catalogue
- Build launch content
- Coordinate beta testing
- Identify and fix issues
- Prepare marketing, customer and operational processes

Month 3: Launch & Operate

- Formal brand onboarding
- Final marketplace readiness
- Launch execution
- Customer and order coordination
- Marketing execution
- Performance tracking
- Post-launch improvements

The exact priorities will change as the business develops. That's part of working at an early-stage company. Who We're Looking For: We're looking for someone with initiative, good judgement and a robust instinct to get things done. You should be:

- Highly organised and detail-oriented
- Comfortable taking ownership without being constantly reminded
- A strong communicator with excellent written and spoken English
- Comfortable communicating with different types of people — from founders and vendors to freelancers and customers
- Good at research, follow-ups and keeping track of multiple things at once
- Comfortable with Google Sheets, Excel and basic productivity tools
- Curious and quick to learn new tools
- Interested in fashion, ecommerce, consumer brands, sustainability or startups
- Comfortable working in a small team where priorities can change quickly
- Comfortable working with ambiguity
- Willing to do both strategic and repetitive operational work when required

Helpful, but not mandatory:
- Shopify
- Canva / Figma
- Social media or content creation
- Digital marketing
- Ecommerce or marketplace experience
- Previous startup experience
- Experience using AI tools for research, writing, analysis or execution

You don't need to have done everything before. We're more interested in how you think, how quickly you learn and whether you take ownership.

This isn't a role where you'll be given a list of tasks every morning. Some days will be structured, some won't. There will be repetitive work and there will also be opportunities to tackle things you've never done before.

If you like having a lot of variety, learning quickly and seeing your work directly affect a business, you'll probably enjoy it. If you're looking for a narrowly defined role or prefer being told exactly what to do, this probably isn't the right fit.

Why AMONGST?

- Work directly with the Founder
- Get hands-on experience across ecommerce, brand partnerships, marketing and operations
- Take ownership of real projects from start to finish
- Help build a marketplace from pre-launch through its first customers
- Work directly with Indian fashion and lifestyle founders
- Learn how an early-stage consumer business actually operates
- Build experience across strategy and execution rather than one narrow function
- Potential to convert into a full-time role as AMONGST grows

📌 Founder's Office Intern - Growth & Operations (New Delhi)
🏢 Amongst
📍 New Delhi

Reply to this offer

Impress this employer describing Your skills and abilities, fill out the form below and leave Your personal touch in the presentation letter.

Subscribe to this job alert:

Get the latest job offers by email for: founder's office intern - growth & operations (new delhi) / new delhi

Subscribe to this job alert:

Get the latest job offers by email for: founder's office intern - growth & operations (new delhi) / new delhi