Executive - Tamil Voice Process (Chennai)

Executive - Tamil Voice Process (Chennai)

23 Aug
|
Imarque Solutions
|
Chennai

23 Aug

Imarque Solutions

Chennai

Roles and Responsibilities :

- Handle customer calls, resolve their queries and concerns in a timely and professional manner.

- Process transactions, provide product information, and address issues related to orders, returns, or services.

- Maintain accurate records of all interactions with customers using CRM software.

- Meet performance targets for quality metrics such as first call resolution rate, handle time, and abandon rate.

Job Requirements :

- 0-3 years of experience in BPO/Call Center environment with exposure to domestic voice processes (inbound/outbound).

- Robust communication skills in Tamil language is required.

- Immediate Joiners preferred.

contact HR Nandhini - (phone hidden)

📌 Executive - Tamil Voice Process (Chennai)
🏢 Imarque Solutions
📍 Chennai

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