Description

Job Purpose To deliver exceptional customer service by handling inbound and/or outbound customer interactions, resolving queries efficiently, and ensuring a positive customer experience while meeting operational and quality standards.

Key Responsibilities

- Handle inbound and outbound customer calls in a professional and courteous manner.
- Address customer inquiries, complaints, requests, and service-related issues.

Required Qualifications
- Graduate in any discipline (preferred).

Communication Skills
- Excellent verbal and written communication in English.
- Robust listening and probing skills.
- Ability to communicate clearly and confidently with customers.

Responsibilities

Job Purpose To deliver exceptional customer service by handling inbound and/or outbound customer interactions, resolving queries efficiently, and ensuring a positive customer experience while meeting operational and quality standards.

Key Responsibilities

- Handle inbound and outbound customer calls in a professional and courteous manner.
- Address customer inquiries, complaints, requests, and service-related issues.





Required Qualifications
- Graduate in any discipline (preferred).

Communication Skills
- Excellent verbal and written communication in English.
- Strong listening and probing skills.
- Ability to communicate clearly and confidently with customers.

Qualifications

Job Purpose To deliver exceptional customer service by handling inbound and/or outbound customer interactions, resolving queries efficiently, and ensuring a positive customer experience while meeting operational and quality standards.

Key Responsibilities

- Handle inbound and outbound customer calls in a professional and courteous manner.
- Address customer inquiries, complaints, requests, and service-related issues.

Required Qualifications
- Graduate in any discipline (preferred).

Communication Skills
- Excellent verbal and written communication in English.
- Strong listening and probing skills.
- Ability to communicate clearly and confidently with customers.

📌 Executive (Pune)
🏢 EXL
📍 Pune