We’re looking for a proactive Technical Support Engineer to provide second level technical support and ensure smooth IT operations.
Key Responsibilities:
- Provide onsite/remote support for desktops, laptops, and peripherals.
- Troubleshoot hardware, software, and network connectivity issues.
- Install, configure, and update operating systems and applications.
- Manage user accounts, email setup, and basic Active Directory tasks
- Log incidents, track resolutions, and escalate complex issues as needed.
- Must have experience in International call.
Requirements:
- 5-6 years of experience in desktop or technical support.
- Strong knowledge of Windows OS, MS Office, and basic networking.
- Good communication and problem-solving skills.
Job Types: Full-time, Permanent
Pay: ₹550,000.00 - ₹620,000.00 per year
Perks
- Cell phone reimbursement
- Health insurance
- Provident Fund
Work Location: In person
📌 End User Computing (5-6 years) (Bengaluru)
🏢 Vertex Techno Solutions (B
📍 Bengaluru
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