Learning Routes is one of the leading education services startups catering to the needs of working professionals by offering them varied choices in management and technology programs from reputed institutes/universities/colleges for pursuing the course online.
As Learning Routes, we are here to administer a flawless curriculum to the ones who are aspired to pursue their post graduate, diploma or certification programs from premium management universities. Reaching out to an individual, making the process user-friendly, having cutting edge innovations and giving a beneficial network of experts are just the bases of what we grant!
Industry: Education Sales Industry
Education: Graduation/Post Graduation
Work Experience : 0 – 1year
Salary- 18,000
Working Days- 6
Job Type : Full Time
Department / Functional Area of the Job: Office Coordinator
Key Responsibilities
Loan Grievance Handling
- Address and resolve customer grievances related to loans in a timely and skilled manner.
- Maintain accurate records of all grievances and follow up on pending cases.
- Coordinate with relevant departments to ensure prompt and effective resolution.
Administrative Support
- Perform general office duties such as filing, data entry, and document management.
- Assist in scheduling meetings, managing calendars, and coordinating appointments.
- Ensure smooth office operations by managing office supplies and equipment.
Excel and Data Management
- Utilize basic MS Excel skills to create and maintain spreadsheets for tracking and reporting purposes.
- Input and manage data related to loans, grievances,
and other office functions.
- Communication
- Serve as the first point of contact for customers and internal stakeholders regarding loan-related inquiries.
- Communicate effectively with customers to gather necessary information and provide updates on grievance status.
- Draft and distribute internal and external communications as needed.
Qualifications
Proficiency in basic MS Excel.:-
- Excellent verbal and written communication skills.
- Experience in handling customer grievances, preferably in a loan-related or financial services environment.
- Strong organizational skills with the ability to multitask and prioritize tasks effectively.
- Ability to work independently and as part of a team.
- High level of professionalism and attention to detail.
Preferred Qualifications
- Excellent Communication Skills
- Previous experience in a similar role within the financial services industry.
- Knowledge of loan processes and regulations
Kindly find Company website link below and few social media plat form :-
Facebook Profile- https://www.facebook.com/learningroutesLR In order to know more about Education Sales Industry we would like you to do some research on :
- UGC DEB
- https://www.learningroutes.in
- What are MBA/PGDM Courses
- Role of Master courses in upgrading your career