23 Aug
|
Artech Infosystem Private
|
Hyderabad
23 Aug
Artech Infosystem Private
Hyderabad
Customer Service Representative (Chat Support) | 0–2 Years /n /n Walk-In Drive – Hyderabad /n Position: Customer Service Representative (Chat Support) /n Experience: 0–2 Years /n Work Location: Hyderabad /n Shift: Night Shift /n Work Mode: 100% Work from Office /n /n Share your resume:
[email protected] /n /n Walk-In Details /n Dates: 30th July –20th August (Including Saturday & Sunday) /n Time: 10:00 AM – 3:00 PM /n /n Hyderabad Venue: Artech Infosystems, DLF, VC Silicon Towers, 3rd Floor, Kondapur, Hyderabad – 500032 /n /n IMPPORTANT: Please mention Tejpal Rawat / Ankit Kumar at the top of your resume before attending the interview. /n /n Eligibility /n ✅ Graduates Only – BA, B.Com, B.Sc, MBA /n ✅ Freshers and candidates with up to 2 years of experience can apply /n ✅ Strong written English communication skills /n ✅ Good typing speed and accuracy /n ❌ B.Tech, M.Tech, MCA, and BCA candidates are not eligible /n /n Key Responsibilities /n /n
- Provide customer support through chat platforms
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- Resolve customer queries efficiently and professionally
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- Maintain quality and customer satisfaction metrics (CSAT/NPS)
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- Document customer interactions accurately
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- Handle multiple chat conversations simultaneously
/n /n /n Preferred Skills /n /n
- Chat Support / Customer Service experience
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- Exposure to Healthcare, Insurance, or Managed Care domains
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- Familiarity with CRM and chat tools
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- Excellent typing speed and multitasking abilities
/n /n /n Job Highlights /n ✔ Attractive Salary (Based on Experience) /n ✔ Two-Way Cab Facility /n ✔ 1 Month Client Training /n ✔ Night Shift Prospect /n ✔ Career Growth in Customer Support Operations /n /n Complete a 60-second Typing Test on TypingTest.com before attending the interview.
📌 Customer Support Specialist (Hyderabad)
🏢 Artech Infosystem Private
📍 Hyderabad