As an Executive - Customer Service, you will be responsible to communicate with consumers of healthcare and telecommunication providers in the United States to collect on overdue and unpaid bills. As a collection specialist, you will be responsible for calling consumers on phone and negotiating for the overdue payment, on behalf of the client.
Utilize effective verbal communication and customer service skills while communicating with customers to resolve the account delinquency.
Able to manage difficult customer issues while working in a fast paced setting.
Good written and oral communication skills
Third-party collections experience preferred (Medical or Telecom)
HSC passed [10 2]
This job requires you to work US shifts scheduled between 5:30 pm & 10:30 am
Sunday fixed Off & Alternate Saturday Working
Best in Market Salaries from 2.52 lakhs plus…
7 week new hire training program
Unlimited Incentive Plan with transparent KRA's
Enhance your Analytical/Decision Making & Negotiation skills
Cross functional Growth opportunities within 6 months for experienced candidates
Free Medical/Life insurance
Employee Centric & Compliant Policies
Free Home Pick & Drop Transportation
Fixed shifts post the training period [Rare changes in case of business requirements]
7:15 min login plus 45 minute break = 8 hour shifts
Free transport (Home pick-up & drop)
Pay: ₹302,235.00 - ₹601,283.00 per year
Benefits
- Food provided
- Health insurance
- Life insurance
- Provident Fund
Work Location: In person
📌 Customer Service Executive (Pune)
🏢 Credence Resource Management
📍 Pune
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