Customer Relationship Management Manager (Panipat)

Customer Relationship Management Manager (Panipat)

23 Aug
|
Riddhi Siddhi Textile Mills
|
Panipat

23 Aug

Riddhi Siddhi Textile Mills

Panipat

We are looking for an experienced CRM skilled with 5+ years of experience in the textile/manufacturing industry.

Key Responsibilities

Manage customer relationships and regular follow-ups.

Handle enquiries, samples, orders and customer requirements.

Coordinate with sales, production, merchandising, quality and dispatch teams.

Ensure timely order updates and customer communication.

Maintain customer data, order status and follow-up records.

Prepare MIS reports, sales reports and customer-wise analysis.

Track pending orders, approvals, payments and complaints.

Support customer retention and repeat business.

Required Skills

Minimum 5 years’ relevant experience.

Valuable knowledge of MIS, MS Excel and CRM/ERP systems and google sheet.

Strong communication and coordination skills.

Good follow-up and analytical ability.

- Textile/home textile industry experience preferred.

📌 Customer Relationship Management Manager (Panipat)
🏢 Riddhi Siddhi Textile Mills
📍 Panipat

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