We’re Hiring: Customer Relations Officer – Operations & Coordination Location: Kalyan Nagar, Bengaluru

Organisation: Urban Raga Music School

Job Type: Full-time / In office

Freshers & Interns: Welcome to apply

Urban Raga Music School is looking for a young, disciplined, organised and proactive Customer Relations Officer who can handle customer enquiries and coordinate day-to-day activities between students, parents, teachers, vendors and our operations team.

Key Responsibilities Handle new enquiries through phone, WhatsApp and walk-ins

Communicate professionally with students and parents

Follow up on enquiries, trials and admissions

Coordinate with teachers regarding classes, schedules and student requirements

Coordinate with vendors and follow up until assigned work is completed

Support the planning and execution of school examinations, events and student recitals

Prepare and manage schedules, checklists and follow-ups

Maintain proper records and provide regular updates to the management

Support general centre operations and administration

Take ownership of assigned responsibilities and ensure timely execution

Who Can Apply? Fresh graduates, freshers and interns are welcome

Candidates staying in or around Kalyan Nagar,



Banaswadi and nearby areas will be preferred

Good communication and interpersonal skills

Disciplined, punctual and responsible

Strong organising and follow-up skills

Comfortable speaking with parents, students, teachers and vendors

Basic knowledge of computers, email, WhatsApp and Google/Microsoft productivity tools

Willingness to learn and take ownership

Added Advantage Basic knowledge or interest in AI tools such as ChatGPT and other productivity/automation tools will be an added advantage. Prior experience is not mandatory.

Experience in a school, education institute, music academy, customer service, front office or administration is helpful, but freshers with the right attitude and execution capability are equally encouraged to apply.

About Urban Raga Urban Raga is a structured music education organisation focused on creating a professional, inspiring and high-quality learning experience for students.

We are looking for someone who enjoys working with people, organising things, solving day-to-day problems and getting work completed.

Interested candidates can apply through LinkedIn or send their updated CV to Urban Raga Music School.

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