Job Role: Customer Support Executive – Inbound Voice Process

- Handle inbound customer calls and provide appropriate solutions.

- Understand customer queries and resolve issues professionally.

- Provide accurate information and assistance to customers.

- Maintain a high standard of customer service and customer satisfaction.

- Follow company processes, quality standards, and service guidelines.

- Escalate complex or unresolved queries to the appropriate team.

- Maintain accurate records of customer interactions.

- Achieve assigned performance and quality targets.

Eligibility & Qualifications

- Education: Degree.

- Experience: Freshers and experienced candidates are eligible.

- Languages: English and Hindi.

- Hindi: Mandatory.

- Good verbal communication and customer-handling skills.

- Robust listening and problem-solving abilities.

Salary & Benefits

- Freshers: ₹16,000 CTC incentives two-way transport.

- Experienced: ₹19,000 CTC incentives two-way transport.

- Travelling Allowance: ₹2,000 if the candidate does not opt for cab facility.

Job Details

- Location: Pocharam, Hyderabad.

- Process: Customer Support – Inbound Voice.

- Shift: Day Shift.

- Employment Type: Full-Time.

📌 Customer Care Executive (Hyderabad)
🏢 JobTrade
📍 Hyderabad