Job Role: Customer Support Executive – Inbound Voice Process

- Handle inbound customer calls and resolve customer queries professionally.

- Understand customer concerns and provide accurate and appropriate solutions.

- Provide information about products, services, and processes as required.

- Maintain a high standard of customer service and customer satisfaction.

- Handle customer complaints and escalate complex issues to the appropriate team.

- Maintain accurate records of customer interactions and follow-up activities.

- Follow company policies, quality standards, and process guidelines.

- Meet assigned performance and quality targets.

Eligibility & Qualifications

- Education: Degree.

- Experience: Freshers and experienced candidates are eligible.





- Good communication skills in English and Hindi.

- Good listening and problem-solving abilities.

- Customer-focused and professional approach.

- Ability to work effectively in an inbound voice process.

Salary & Perks

- Freshers: ₹16,000 incentives two-way transport.

- Experienced: ₹19,000 CTC incentives two-way transport.

- Travelling Allowance: ₹2,000 if the candidate does not opt for the cab facility.

Job Details

- Company: HR Globe Recruitment Service.

- Process: Customer Support – Inbound Voice.

- Shift: Day Shift.

- Employment Type: Full-Time.

📌 Customer Care Executive, Hyderabad
🏢 JobTrade
📍 Hyderabad