1. Post-Sales Management: Manage processes from booking forms, allotment letters, and sale agreements to final registration.
2. Payment Follow-ups: Track payment milestones, send demand letters, and coordinate with accounts for outstanding dues.
3. Query Handling: Answer client questions, resolve complaints, and handle escalation issues professionally.
4. Inter-Department Coordination: Work closely with sales, accounts, legal, and project execution teams to clear client files.
5. Database & Data Entry: Maintain accurate, up-to-date client records and reports using real estate software. Maintain accurate MIS and availability reports.
6. Possession & Handover: Manage final checks, clearance of dues, and property handover procedures.
Required Skills & Qualifications:
- Bachelor's degree.
- Experience working as a CRM Executive.
- Excellent written and verbal communication skills.
- Good understanding of real estate documentation and legal compliance basics.
- Proficiency in MS Office.
- Solid problem-solving and customer service attitude.
Pay: ₹30,000.00 - ₹40,000.00 per month
Work Location: In person
📌 CRM Executive (Pimpri-Chinchwad)
🏢 K D AHER BUILDING SYSTEMS
📍 Pimpri-Chinchwad
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