Collection Telecaller (Gurugram)

Collection Telecaller (Gurugram)

23 Aug
|
White Force Outsourcing Services
|
Gurugram

23 Aug

White Force Outsourcing Services

Gurugram

Roles & Responsibilities

- Outbound Recovery: Conduct calls and handle persistent follow-ups with customers regarding overdue payments.

- Negotiation & Resolution: Explain payment options clearly, negotiate payment terms, and resolve customer queries professionally.

- Data Maintenance: Accurately log call records, follow-up notes, and payment commitments in the CRM system.

- Target Achievement: Consistently meet and exceed monthly collection and recovery targets assigned by management.

- Compliance: Follow company guidelines and legal standards during all customer interactions.

Key Skills & Requirements

- Robust negotiation and persuasion skills.

- Good verbal communication in Hindi / English.

- Ability to handle target pressure and challenging conversations.

- Basic knowledge of CRM tools and computers.

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📌 Collection Telecaller (Gurugram)
🏢 White Force Outsourcing Services
📍 Gurugram

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