Basic requirements for all CICS System Programmer Positions:

10+ years System programming experience including general z/OS skills with TSO, JCL, started tasks, RACF and similar core system programming skills.

5+ years CICS system programming experience including upgrade and RSU of the CICS product and related ISV products

Demonstrated knowledge and proficiency in the use of TSO and ISPF.

Demonstrated basic knowledge of z/OS, basic operations console operations and commands

Practical understanding of SMPE and how to use it

Demonstrated understanding of JCL and ability to create and modify JCL jobstreams

Demonstrated understanding of z/OS dataset configurations and the ability to properly allocate various dataset configurations

Experience working with Vendors to create and manage support tickets including describing the issues, gathering, packaging and uploading documentation and follow up as needed

Experience working with all types of z/OS files types and file systems - Including PDS/PDSE and VSAM

Experience with zFS including allocation and related Unix commands to manage the space

Experience working with ITSM processes including Incidents, Change and related processes.

Experience creating and updating application resource definitions

Familiarity with Configuration Manager a plus

Experience assisting applications with CICS applications including trouble shooting stability issues, coaching on best practices and resource definition assistance

Ability to work independently

Interprets policies and applies experience

Quickly come up to speed on Optum operations and application mix.

Ability to work as a team player in both a partner role and mentor as appropriate

Ability to work with various monitoring and metric tools to evaluate the health of the system and identify problems or potential problems including BMC/AMI Mainview, Splunk and MXG.





Expectation of being on call to support 24x7 operations as part of a scheduled rotation

Experience with Java and JVM Administration on z/OS and/or CICS a plus

Additional Basic requirements for a Grade 28 CICS System Programmer:

Experience with CICS product upgrades, including working through the HOLD DATA, Authoring, and executing the process including all required scheduling and paperwork.

Ability to mentor recent hires on CICS and specifically how Optum runs CICS.

Ability to lead the PLM efforts for CICS and related ISV products including documenting and executing the process, doing enhancements to simplify and automate as appropriate.

Experience with Java on z/OS a major plus

Ability to design and document complex processes for product installation, with a goal to automate the process as much as possible

Additional Basic requirements for a Grade 29 Principal CICS System Programmer:

Ability to read and write COBOL programs

Familiarity with zOSMF automation flows and willingness to support and create them

Experience with CPSM Routing planning, design and definitions

Experience troubleshooting stability issues with applications and making recommendations that are actionable to address the issues

Experience with CPSM internals and how to influence then during region startup to delay routing until the region is fully started up (including JVMS)

Experience with setting thresholds and reporting in BMC/AMI (Mainview) for CICS a plus

Familiarity with CICS Liberty configuration and setup

Experience with JVMs would be highly desired

Experience working with application teams to do design reviews and best practice coaching

Experience with reviewing stability issues and working with application teams by suggesting solutions to address them

Inventory and Documenting team processes and procedures

Reviewing Help Desk knowledge for better routing of tickets the first time

Familiarity with Endevor Source Code management

Familiarity with GitHub desired

📌 Cics System Programmer (Bengaluru)
🏢 Kyndryl
📍 Bengaluru