International Customer Service Executive (Voice Process)

Location: Gurugram

Shift: 24/7 Rotational Shifts

Working Days: 5 Days a Week

Transport: Both Side Cab Facility

Job Overview

We are hiring for an International Customer Service Voice Process. If you possess exceptional communication skills, a customer-first mindset, and prior experience handling international customers, we would love to hear from you.

Please apply only if you meet the mandatory experience criteria and are available to join immediately.

Mandatory Requirements

Minimum 10 months of International Voice Process Experience

Excellent verbal and written English communication skills

Robust customer service and problem-solving abilities

Comfortable working in 24/7 rotational shifts and rotational offs

Immediate joiners preferred

Key Responsibilities

- Handle inbound customer queries professionally and efficiently.




- Deliver outstanding customer service and resolution.
- Build positive customer experiences through effective communication.
- Maintain quality and productivity standards.
- Accurately document customer interactions.

What We Offer

Lucrative Salary Package

Attractive Night Shift Allowance (as per applicable shift timings)

Both Side Cab Facility

Comprehensive Medical Insurance for Employee, Spouse & Children

Provident Fund (PF) Benefits

5-Day Working Week

Career Growth Opportunities in a Global Organization

Important Note

Minimum 10 months of International Voice Experience is Mandatory.

Candidates without relevant international voice experience will not be considered.

Apply only if you have exceptional communication skills and can join immediately.

📌 British Telecom | International Customer Service Voice Process | (Gurugram)
🏢 BT Group
📍 Gurugram