Job: Atlassian Administrator

Experience: 4+ years

Location: Pune

Mode: Hybrid (3 days)

Apply - Immediate joiners only do not apply if already in process with Recent Vision.

RESPONSIBILITIES

- Administer and configure Atlassian products such as Jira, Confluence, and Jira Service Management to ensure stable, high-performing environments for customers

- Lead and execute Atlassian migration projects, including Server-to-Cloud, Data Center-to-Cloud, and Cloud-to-Cloud, delivering reliable and secure transitions

- Own day-to-day operational support and system administration activities, resolving incidents, requests, and technical issues in collaboration with internal teams and client stakeholders

- Optimize Atlassian solutions by configuring workflows, permissions, automation, and performance improvements aligned with customer needs

- Work closely with customers to gather requirements, propose best-fit Atlassian solutions, and implement enhancements that support business goals

- Manage and integrate third-party add-ons, including ScriptRunner, xRay, Zephyr, PowerBI, eazyBI and develop custom solutions using Groovy where needed.

- Conduct user trainings, create guidelines,



and provide consultancy to help customers effectively adopt and use Atlassian tools

- Participate in system upgrades and continuous improvement initiatives, contributing to process optimization and customer success

REQUIREMENTS

- At least 5 years of hands-on experience in Atlassian administration, including Jira, Confluence, and Jira Service Management

- Practical experience with Atlassian cloud migrations from Server or Data Center environments

- Knowledge of ITIL processes and ITSM principles with a solid theoretical foundation

- Experience with ScriptRunner and Groovy for customization and automation

- Background in customer support or system administration within complex IT environments

- Working with: ServiceNow, Planview, MS Azure will be a plus

- Ability to lead or coordinate team efforts and take ownership of technical outcomes

- Strong analytical and problem-solving skills with a proactive, solution-oriented mindset

- Upper-intermediate or higher level of English for effective communication with international clients and teams

- Team-oriented approach with the ability to collaborate effectively in distributed environments

📌 Atlassian Administrator (Pune)
🏢 Future Focus Infotech
📍 Pune