/n About the Company /n /n /n We are hiring Associates for an International Voice Profile at our Gurugram location. /n /n /n About the Role /n /n /n The role involves handling inbound/outbound customer interactions, resolving queries efficiently, and delivering excellent customer service in a fast-paced BPO environment. /n /n /n Responsibilities /n /n /n

- Handle customer calls for international clients professionally and efficiently

/n

- Understand customer requirements and help them with best available options

/n

- Maintain high standards of communication and customer satisfaction

/n

- Adhere to process guidelines and quality parameters

/n

- Document customer interactions appropriately

/n /n /n /n Qualifications /n /n /n

- Undergraduate/Graduate freshers are eligible to apply

/n





- Graduates with experience in International Voice BPO domain are also welcome

/n /n /n /n Required Skills /n /n /n

- Excellent verbal communication skills in English

/n

- Customer-focused mindset and problem-solving ability

/n /n /n /n Preferred Skills /n /n /n

- BPO International voice experience preferred

/n /n /n /n 5 days working, 2 rotational weekly offs, Rotational shifts (as per business requirements) /n /n /n Equal Chance Statement /n /n /n Interested candidates can share their cv's on mail or WhatsApp /n /n /n Contact Person: HR Smrati Chouhan /n /n /n Contact Details: (phone hidden) /n

📌 Associate (Gurugram)
🏢 WNS
📍 Gurugram