Finance & Accounting ERP implementation lead about Randstad

Randstad is the world’s largest talent company and a partner of choice to clients. We are committed to providing equitable opportunities to people from all backgrounds and help them remain relevant in the rapidly changing world of work. We have a deep understanding of the labor market and help our clients to create the high-quality, diverse, and agile workforces they need to succeed.

Our 46,000 employees around the world make a positive impact on society by helping people to realize their true potential throughout their working life.

about Randstad Global Capability Center:

Randstad Global Capability Center, located in Hyderabad, India, is responsible for strategic delivery for Randstad markets and businesses globally. Through our centers of excellence of talent services, human resources, financial knowledge services, IT, and marketing, the Global Capability Center is a high growth and acceleration enabler as we become the world’s most equitable and specialized talent company.

To realize this goal, we are expanding and strengthening our centers of excellence.

what we are looking for

We are seeking a Strategic Finance Leader to join our Finance Capability Center (FCC) team within our Global Capability Center (GCC).

In this pivotal role, you will act as a primary driver of our global finance transformation and a critical bridge between the global Workday Financials implementation project team and our ongoing business operations. You will be deeply ingrained in the central project team, providing critical tactical execution and implementation support across the Record-to-Report (R2R), Source-to-Pay (S2P), Lead-to-Cash (L2C) and Financial Data Model (FDM) workstreams.

Crucially, you will also take ownership of an expanding Workday Financials GCC Support Group. Under your leadership, this group will serve as the global Workday financials operational support engine, owning ticket triaging, general system administration, and working side-by-side with global process owners (GPOs), Product Owners (POs) and Implementation Leads (ILs) to deliver Hypercare support during and immediately following country go-lives. This position requires a hands-on Subject Matter Expert with deep functional Finance & Accounting (F&A;) knowledge including robust expertise in IFRS who can understand complex business processes and translate them into sustainable, scalable support structures.

This role will also support the seamless transition of complex F&A; activities from our international markets into the GCC. As we deploy Workday as our global ERP, you will take a prominent leadership role within the Workday project team.

:

- Lead, scale,



and mentor the GCC Workday Financials Support Team, transitioning them from a purely administrative function into a highly capable Finance systems support engine.
- Lead, drive and scale the transition of R2R, S2P and L2C tasks and processes related to the Workday financials implementation from our global markets into the GCC.
- Act as the primary recipient of Knowledge Transfer from the central project team (Product Owners and Implementation Partner). Translate project learnings, system configurations, and defect resolutions into robust runbooks for your ongoing BAU support team.
- Oversee the global intake, triaging, and resolution of Workday Financials support tickets (FDM, R2R, L2C, S2P). Ensure standard administrative tasks and user errors are resolved within strict SLAs, escalating system defects to the global Implementation Leads and Product Owners.
- Support the global Implementation Leads with critical project administration, including driving UAT/SIT testing completion, tracking defects, and formatting/validating complex legacy data extracts for Workday migration.
- Partner directly with the global Value Stream Implementation Leads to provide intense, tactical Hypercare support during multiple, concurrent country go-lives.
- Ultimately serve as the Global Process Owner (GPO) from the GCC perspective for our Workday Financials implementation.
- Partner with local markets to drive understanding of those markets and ensure successful implementation of Workday and transition of associated tasks and processes to the GCC.
- Standardize, optimize, and document R2R, S2P and L2C processes to ensure maximum efficiency and alignment with the new Workday environment.
- Partner with global finance leaders, HR, IT, and external implementation partners to ensure business requirements are met during the Workday rollout.
- Develop, execute, and monitor progress against project support plans, cutover checklists, and BAU transition objectives.
- Generate cutting-edge ideas, operate effectively in a fast-changing environment, and embrace change by analyzing root causes of recurring support tickets to suggest system enhancements to the Product Owners.

Reporting to:

- Head of Finance Capability Center

Shift Timings:

- 13:00 pm to 10:00 pm IST (8:30 am to 5:30 pm CET)




- Flexibility of shift timing will be required based country roll-out plans for the Workday implementation

To be successful in this role, you should have

- Implementation & Support Leadership: You must possess the ability to lead a technical and functional team through a period of significant technological change, shifting from project-phase execution to steady-state operations without letting service quality slip.
- S trategic Process & Support Vision: The foresight to look beyond "how things are done today" and design scalable, future-proof, and globally standardized Finance & Accounting workflows as well as globally standardized support architecture for a global ERP.
- Cross-Cultural Influence: You will be supporting and collaborating with global markets; the ability to build trust, communicate clearly, and manage stakeholders across different time zones and cultures is critical.
- Problem-Solving Agility: Rapid decision-making skills to distinguish between a "critical system defect" (needs immediate escalation) and a "user adoption issue" (needs routing to Change Management).
- Talent Development: You must be passionate about building a high-performing culture within the GCC, mentoring teams, and elevating them from transactional work to strategic business partners.
- Focus on the Role: This role requires bringing in Individual Subject Matter Expertise and capability in the F&A; domain along with providing directional support in line with Workday Implementation.

Qualifications and Experience:

- Minimum of 15+ years of progressive experience in finance transformation, ERP implementation, and leading F&A; teams and/or GCC support function for a multinational organization.
- Professional accounting qualification (e.g., CA, CPA, ACCA, MBA Finance).
- Hands-on experience with Workday Financial Management is highly ideal.
- Experience or in depth knowledge of R2R, S2P and L2C functional areas.
- Bachelor’s or Master’s degree in Accounting, Finance, or a related discipline.
- Deep, practical expertise in International Financial Reporting Standards (IFRS).
- Proven track record of leading accounting operations within a Global Capability Center (GCC) or Shared Services environment.
- Prior Experience of leading an ERP/Workday Implementation as a Finance & Accounting SME/Project Manager/Consultant for a Multinational or a Global organization.
- Hands-on experience with Workday Financial Management is ideal, preferably with active involvement in an implementation or major upgrade.
- Strong familiarity with global financial consolidation tools, specifically Tagetik or similar enterprise solutions.

📌 Associate Director (Hyderabad)
🏢 Randstad Global Capability Center
📍 Hyderabad