Job Summary /n We are seeking a results-driven Account Manager – SMB Sales to manage and grow relationships with small and medium-sized business (SMB) clients. This role requires a solid consultative approach, focusing on understanding client needs, delivering tailored solutions, and driving revenue growth through upselling and cross-selling.

The Account

Manager will also manage the full sales cycle, from lead generation to closure, while ensuring client satisfaction and long-term retention. /n Key Responsibilities /n /n

- Build and nurture strong relationships with SMB customers, serving as a trusted business advisor and primary point of contact.

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- Understand customer requirements, identify business challenges, and recommend tailored Apple and technology solutions to drive business outcomes.

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- Drive revenue growth through proactive account management, including upselling, cross-selling, and expansion opportunities within existing accounts.

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- Manage the end-to-end sales cycle, from prospecting and solution positioning to negotiation, closure, and post-sales engagement.

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- Collaborate with internal sales, pre-sales, operations, and support teams to ensure seamless solution delivery and exceptional customer experience.

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- Stay informed on market trends, competitor activities,



and emerging technologies to effectively position products and services.

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- Represent the organization at customer meetings, industry events, trade shows, and networking forums to generate new business opportunities.

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- Maintain accurate sales forecasts, pipeline updates, and performance reports, providing actionable insights to management.

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- Adhere to company sales processes, policies, and compliance requirements while maintaining high standards of professionalism and integrity.

/n /n Qualifications & Experience /n /n

- Bachelor's degree in Sales, Marketing, Business Administration, or equivalent work experience.

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- 2–3 years of proven experience in SMB account management, consultative selling, or B2B sales.

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- Demonstrated track record of meeting or exceeding sales quotas.

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- Experience working with SMB clients, with an understanding of their unique needs and challenges.

/n /n Skills & Competencies /n /n

- B2B / SMB Sales & Account Management

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- Solution Selling & Consultative Approach

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- Customer Relationship Management (CRM tools)

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- Strong Communication, Presentation & Negotiation Skills

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- Sales Prospecting & Pipeline Management

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- Results-Oriented, Agile, and Customer-Centric

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📌 Account Manager - SMB Sales (Gurugram)
🏢 FutureWorld India (Apple Premium Reseller)
📍 Gurugram