Company DescriptionTwin Two is an e-commerce and marketplace agency that helps brands and retailers grow across Shopify, Amazon, Walmart, eBay, TikTok Shop, and other digital channels.We support clients with marketplace strategy, product listings, advertising, content, affiliate marketing, social media, customer service, reporting, and overall e-commerce growth.Role DescriptionTwin Two is looking for a Social Media Manager to help manage social media content and organic growth for our clients.This role will focus on planning, creating, organizing, and publishing content across social platforms while supporting each client’s broader e-commerce goals. The ideal candidate understands social media, content calendars, short-form video, brand storytelling, engagement, and how social content can help support product launches, promotions, traffic, and online sales.We are looking for someone who can help think through what content should be created, why it matters, how it supports the brand, and how it can help drive awareness, engagement, and conversion.ResponsibilitiesManage social media accounts for Twin Two clientsCreate and maintain weekly and monthly social media content calendarsPlan content for Instagram, Facebook, TikTok, LinkedIn, YouTube Shorts, Pinterest, X, and other relevant platformsWrite captions, post copy, hashtags, short-form video concepts, stories, reels, carousel ideas, and social content briefsCoordinate with designers, video editors, AI content creators, influencers, and internal team members to create social assetsSupport product launches, promotions, seasonal campaigns, bundles, and brand announcementsHelp develop content ideas that support each brand’s products, audience, positioning, and goalsMonitor social media trends,



competitor content, platform updates, and customer behaviorReview comments, messages, engagement, and community activity when neededTrack social performance including reach, engagement, follower growth, clicks, views, shares, saves, and content performanceUse performance data to recommend new content ideas and improvementsHelp repurpose content across platforms and formatsSupport TikTok Shop, influencer, affiliate, UGC, and paid social efforts when connected to social contentUse AI tools to help brainstorm, draft, organize, and scale content ideasMaintain organized trackers for content calendars, approvals, creative requests, posting schedules, and performance updatesQualificationsExperience managing social media accounts for brands, e-commerce companies, agencies, or clientsStrong understanding of Instagram, TikTok, Facebook, LinkedIn, YouTube Shorts, and other social platformsExperience creating content calendars and planning social media campaignsStrong writing skills for captions, hooks, short-form content, and brand messagingUnderstanding of short-form video, Reels, TikTok content, stories, carousels,



and social-first creativeAbility to understand products and turn them into engaging content ideasStrong attention to detail and ability to manage posting schedulesComfortable reviewing social media performance and making recommendationsStrong English communication skillsOrganized and able to manage multiple brands or client accounts at onceComfortable working remotely with designers, editors, marketers, and e-commerce teamsPreferred ExperienceExperience with e-commerce, DTC brands, marketplace brands, or retail productsExperience creating content for product launches, promotions, holidays, and seasonal campaignsExperience with TikTok Shop, UGC creators, influencers, or affiliate content is a plusExperience using tools such as Canva, CapCut, Later, Buffer, Hootsuite, Meta Business Suite, TikTok Creative Center, Notion, ClickUp, ChatGPT, Claude, or similar toolsExperience using AI tools for content ideation, captions, scripts, and creative planningBasic understanding of paid social, performance marketing, email marketing, SEO, or social commerce is a plusExperience working with categories such as electronics, home goods, beauty, fashion, food, toys, baby products, furniture, lifestyle, or consumer products is a plusAgency experience or experience managing multiple brands is a plusWhat We Are Looking ForWe are looking for someone creative, organized, and proactive who can take ownership of social media execution for our clients.The right person should be able to look at a brand, understand the products, review what competitors are doing, and help create a social media plan that feels relevant, consistent, and helpful for the business.We need someone who can balance creativity with execution. The content should look good and feel engaging, but it should also support real business goals like product awareness, website traffic, customer trust, product launches, and online sales.

📌 Social Media Manager – Ecommerce & Content (India)
🏢 Twin Two
📍 India