Hiring: Customer Support Associate – Backend | JaipurWe are looking for aCustomer Support Associate (Backend)to join ourSteno Processin Jaipur.Position DetailsPosition:Customer Support Associate – BackendProcess:StenoExperience:6+ months(Mandatory)Location:JaipurWorking Days:5.5 days/weekShifts:Rotational Shifts & Rotational OffsKey ResponsibilitiesHandle customer queries and provide timely and accurate resolutions.Manage backend support activities related to billing and invoicing.Process and verify invoices, billing details, and related documentation.Identify and resolve billing discrepancies and customer concerns.Coordinate with internal teams for effective query resolution.Maintain accurate records of customer interactions and transactions.Follow company policies, quality standards, and defined processes.Meet assigned productivity, quality,
and turnaround-time targets.Eligibility & RequirementsGraduate in any discipline.Minimum6 months of relevant experiencein customer support/backend operations.Billing & Invoicing experience is preferred.Excellent verbal and written communication skills.Positive understanding of billing and invoice-related processes.Basic computer proficiency and ability to work with backend systems.Strong attention to detail and problem-solving skills.Comfortable working in rotational shifts.Interested candidates can share their updated resume at:[email protected]: Jaipur#Hiring #JaipurJobs #CustomerSupportJobs #BackendSupport #CustomerSupport #BillingJobs #InvoicingJobs #BPOJobs #ImmediateHiring #JobOpening #JaipurHiring #CustomerService
📌 Customer Support Specialist (Rajasthan)
🏢 JMD Technologies
📍 Rajasthan
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