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Senior Technical Specialist

India

Job Description

Senior Technical Specialist

Noida, Uttar Pradesh

Job Summary

Role: SAP S/4HANA Materials Management Senior Product Specialist

SHORTDESCRIPTION section. 1 of 6.

Section Title: Job Summary

Job Summary

Job Description: SAP P2P SME (Procure-to-Pay)

Role Title

SAP P2P SME

Experience Level

- E4: 12+ years (Subject Matter Expert - SME)

Role Overview

SAP P2P SME is responsible for managing and optimizing end-to-end Procure-to-Pay processes within SAP (ECC/S/4HANA). The role ensures stable AMS delivery, efficient procurement operations, and continuous service improvement across purchasing, inventory, and invoice management.

Key KPIs

- SLA adherence (

98%) * Incident resolution efficiency
- Reduction in recurring issues
- Backlog management
- CSAT/ACSAT scores (

9 target) * Automation/CSI contributions

Typical Role Variants

- SAP MM SME
- SAP P2P Functional Lead
- SAP Procurement Solution Architect

Differentiators for Large Global AMS Accounts (like Husqvarna)
- Multi-country procurement processes
- Strong governance & audit compliance focus
- Integration with Ariba / supplier collaboration platforms
- Emphasis on automation and digital procurement

Key Responsibilities

Key Responsibilities

Key Responsibilities

1. AMS Support & Service Delivery

- Provide L2/L3 support for SAP MM/P2P processes
- Manage incidents, service requests, and problem tickets with SLA adherence
- Perform root cause analysis (RCA) and implement permanent fixes
- Follow ITIL-based AMS processes

2. End-to-End P2P Process Ownership

Responsible for:

- Vendor Master Data Management
- Purchase Requisition & Purchase Order Processing
- Source determination & pricing
- Goods Receipt (GR) / Inventory Management
- Invoice Verification & 3-way matching
- Payment integration with FI

3. Change & Enhancement Management
- New project discussions, analysis, roadmap discussions, solution and planning.
- Manage Change Requests (CRs) end-to-end
- Gather requirements and prepare Functional Specifications (FS)
- Coordinate with ABAP, Basis, and integration teams
- Support testing phases (UT, SIT, UAT) and defect resolution

4. Stakeholder Management
- Act as a bridge between business (Procurement, Finance, Supply Chain) and IT
- Participate in governance meetings, CABs, and service reviews
- Provide proactive recommendations for process improvement

5. Cross-Module Integration




- Robust collaboration with:

- FI (Accounts Payable, Payments)
- WM/EWM (Warehouse management)
- Ariba/SRM (if applicable)
- Ensure seamless upstream and downstream integration

6. Continuous Service Improvement (CSI)
- Identify automation opportunities:

- Invoice automation
- PR/PO validation bots
- Drive process standardization and simplification
- Contribute to automation/AI initiatives and reusable assets

7. Documentation & Compliance
- Maintain SOPs, KT documents, and process documentation
- Ensure audit compliance (SOX, internal audits, IMEI/PMEI)
- Support quality and governance initiatives

Skill Requirements

Skill Requirements

Required Skills

Functional Expertise

- Strong experience in SAP MM/P2P (5-12+ years)
- Expertise in:

- Purchasing (PR, RFQ, PO cycles)
- Inventory Management (GR/IR)
- Invoice Verification (LIV)
- Account determination
- Release strategy (workflow approvals)
- Experience in S/4HANA (mandatory for E3, preferred for E2)

Technical Knowledge

- Ability to create Functional Specifications (FS)
- Understanding of:

- IDocs / EDI / API integrations
- Basic ABAP debugging knowledge (preferred)

Domain Knowledge
- Manufacturing / Retail / Supply Chain industry exposure
- Understanding of procurement lifecycle and supplier management

Other Requirements

Must Have Skills

Click Enter to show the proficiency description of SAP S/4HANA Materials ManagementSAP S/4HANA Materials Management

Information at a Glance

Why HCLTech?

At HCLTech, you'll supercharge your potential. You'll find your career. And you'll find your spark. All at a place that knows that helping its customers stay on top starts by putting its people first.

HCLTech is a global technology company, home to more than 223,000 people across 60 countries, delivering industry-leading capabilities centered around digital, engineering, cloud and AI, powered by a broad portfolio of technology services and products. We work with clients across all major verticals, providing industry solutions for Financial Services, Manufacturing, Life Sciences and Healthcare, Technology and Services, Telecom and Media, Retail and CPG, and Public Services. Consolidated revenues as of 12 months ending June 2026 totaled $14.8 billion.

Copyright © 2026 HCL Technologies Limited

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📌 Senior Technical Specialist (India)
🏢 HCLTech
📍 India