We are looking for a Team Lead -Life and Pension Insurance for one of our esteemed clients in Nagpur having experience Life and Pension Insurance,Team Management,Team Lead.
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Experience: 7+Years
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Job Type: Permanent
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Job Location: Nagpur
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Work Mode: Onsite
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Shifts : US shift
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Week Offs: 5 Days working, 2Days off
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Key Responsibilities
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Lead and manage a team handling Life & Pension insurance operations .
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Manage day-to-day activities related to policy administration, servicing, and transaction processing.
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Handle processes such as current business, policy servicing, underwriting support, claims, pension administration, and policy changes .
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Monitor team performance against SLA, productivity, accuracy, and quality targets .
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Conduct regular performance reviews, coaching, and mentoring of team members.
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Identify process gaps and implement process improvement and automation initiatives .
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Ensure compliance with internal policies, regulatory requirements, and client-specific guidelines.
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Handle escalations and resolve complex operational issues within defined timelines.
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Prepare and analyze operational reports, MIS, and performance dashboards.
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Coordinate with clients, internal stakeholders, and offshore/onshore teams.
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Support transition, migration, and knowledge-transfer activities for new processes.
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Ensure effective documentation and adherence to standard operating procedures.
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We are looking for candidates who can join us within 30 days
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Thanks & Regards,
📌 Team Lead-Life and Pension Insurance (Nagpur)
🏢 Right Move
📍 Nagpur
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