Director Global Quality (Vapi)

Director Global Quality (Vapi)

24 Aug
|
WhiteSlips Job Management Consultants
|
Vapi

24 Aug

WhiteSlips Job Management Consultants

Vapi

- Lead global quality operations across multiple BPO sites for a Tech Account.
- Develop and implement standardized quality frameworks tailored to customer service operations.
- Ensure continuous improvement of service delivery through effective feedback loops and quality audits.
- Provide strategic direction for new initiatives, performance measurement, and capability building.
- Maintain solid partnerships with internal and client stakeholders to align quality objectives.
- Achieve Client established performance and productivity goals.

📌 Director Global Quality (Vapi)
🏢 WhiteSlips Job Management Consultants
📍 Vapi

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