- Manage the call center function to achieve business objectives and sales targets.
- Train, mentor, and direct the call center and in-house calling teams to ensure high-quality service delivery.
- Drive the Wealth Client Experience team to enhance customer satisfaction and loyalty.
- Achieve sales and business targets of the unit through effective leadership and strategy implementation.
- Develop and implement process improvements to increase efficiency and productivity.
- Collaborate with cross-functional teams to meet organizational goals.
Disclaimer: This job posting has been aggregated from external source. Role details, content, and availability are subject to change. Applicants are advised to confirm the latest information directly on the company website before applying.
📌 Sr Officer - Client Connect (Thane)
🏢 Tata Capital
📍 Thane
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