Hectae Analytics and Software Solutions (Haass) is a premium partner for Freshworks, helping businesses adopt CX and IT solutions across global markets including EMEA, APAC, and the United States.
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Role Details
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- Role: Sales Development Representative (SDR)
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- Location: Perungudi, Chennai (Work from Office)
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- Employment Type: Full-Time
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- Experience Required: 6 months – 1 year in sales / outbound prospecting
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Role Overview
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We are looking for a driven Sales Development Representative to own outbound prospecting for Freshworks' product suite. You will identify, research, and engage target accounts across global markets (EMEA & APAC), working closely with Sales Managers and Account Executives to build a healthy, qualified pipeline.
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Key Responsibilities
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- Drive outbound prospecting across email, LinkedIn, and cold calling to generate qualified meetings/opportunities
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- Research target accounts and buyer personas to craft personalized, relevant outreach
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- Qualify inbound and outbound leads against defined ICP (Ideal Customer Profile) criteria
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- Collaborate with Sales Managers and AEs to refine targeting, messaging, and outreach cadences
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- Consistently meet or exceed monthly/quarterly pipeline generation targets
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- Use sales engagement and prospecting tools such as Apollo.io, Instantly, and LinkedIn Sales Navigator
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- Maintain accurate, up-to-date records of prospect and account activity in CRM
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- Stay current on Freshworks' product offerings and competitive landscape to speak credibly with prospects
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Eligibility Criteria
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- 6 months to 1 year of proven experience in an SDR, BDR, or outbound sales role (B2B SaaS preferred)
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- Robust verbal and written communication skills
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- Hands-on experience with prospecting/sales engagement tools (Apollo.io, Instantly, LinkedIn Sales Navigator, or similar)
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- Working knowledge of CRM tools
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- Comfortable engaging
📌 Sales Development Representative (Salem)
🏢 Hectae Analytics and Software Solutions
📍 Salem
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