Network Support Engineer- L3 ( Not Network Security Engineer )

Graduation in technical stream ( BE , Btech, BSC , MSC , 3 Years full time diploma in technical education / polytechnic in Electronics / IT / Computer science etc. )

CCNA / CCNP or higher network certification, 7+ years of work experience in managing Enterprise or Data Center LAN & WAN solutions ( ISP / Telecom sector is not preferred)

Minimum 7 years work experience in Switching & Routing implementation projects

Thorough understanding of the OSI network model, TCP/IP networking , IPv4 & IPv6 protocols

Thorough understanding of Switching & Routing solutions, L2 & L3 Protocols including BGP Ability to understand technical requirements and able to design / provide suitable solutions Capacity planning and management.





Ability to define and implement work flows / process / Automation for NOC operations.

Familiar with ISO / ISMS standards and process.

Ability to perform debug level troubleshooting, prepare Incident Reports & Technical RCA Take full ownership to manage the incident & resolution within the service level conditions Ability to prioritize and multitask , Willingness to learn recent technologies and maintain industry leading technical knowledge

Valuable communication, Technical documentation, presentation skills and interpersonal skills

Open to work in NOC or 24x7 work environments.

📌 Network Support Engineer Mumbai
🏢 Softcell Technologies
📍 Mumbai