Job Title
Manager - Ops Support

Job Description
Skillset Expected: -
Data Literacy & Manipulation: The ability to independently extract and clean large datasets using SQL and basic Python, reducing reliance on IT.
Financial Modeling: Creating energetic forecasting, budgeting, and scenario-planning models using advanced Excel features (e.g., Power Query, macros, and financial math formulas)
Data Storytelling & Communication: Simplifying complex numerical data into clear, persuasive narratives for non-financial stakeholders and executives
Business Acumen: Understanding overarching industry trends, key performance indicators (KPIs), and how data insights impact bottom-line revenue.
Market Research & Consumer Insights: Expertise in quantitative and qualitative analysis to understand target demographics and market positioning
Cross-Functional Communication: Translating complex data into actionable insights for diverse stakeholders, including HR, operations, and executive teams.
Change Management: Driving new processes or business changes across teams without causing misses.





Key Responsibilities: -

Business Insights: -
Data-Driven Strategy: Translating business goals into analytical solutions, tracking Key Performance Indicators (KPIs), and conducting deep-dive analyses to operational performance, enhance client insights & stabilize business.
Reporting & Visualization: Designing and managing automated dashboards and executive reports (using tools like Tableau or Power BI) that provide a explicit, real-time view of business health
Market & Customer Research: Analyzing client behavior, competition trends data to uncover growth opportunities and guide recent product development or business strategies.
Team Leadership: Managing, mentoring, and developing a team of data analysts to ensure high-quality, accurate, and timely analytical outputs

Financial Reporting: -
Data Analysis & KPI Tracking: Monitoring operational and financial metrics, analyzing performa

📌 Manager Ops Support Gurugram (India)
🏢 Concentrix
📍 India