Role & responsibilities

Position Overview
We have recently implemented Oracle SaaS and looking for an Oracle Operations Specialist to support and strengthen its post-go-live operational setting. This role is focused on stabilizing Oracle Fusion Cloud across Finance, HR and Procurement by evaluating operational processes, analyzing data and driving alignment between business and IT teams. The position is high impact and directly supports the organizations ability to operate efficiently, reduce operational friction and continuously improve system adoption.

Key Responsibilities
Evaluate Post-Go-Live Processes and Projects
Review schedules, action logs, RAID trackers and meeting documentation linked to stabilization efforts.
Ensure cross-team deliverables are aligned to agreed timelines and escalation paths are clearly defined.
Deliver Structured Operational Models for Business Teams
Analyze existing Oracle-enabled business processes across HR, Finance and Procurement.
Support development of operational models for service delivery, process ownership,



SLAs and resource planning.
Assist in creation of playbooks, swimlane diagrams and RACI matrices.
Analyze Operational Data to Identify Gaps and Prospects
Collect and analyze data from Oracle SaaS platforms, ticketing systems and manual trackers.
Identify process inefficiencies, user friction points and underutilized functionality.
Support root cause analysis and present findings through dashboards, summaries and reports.
Provide Administrative and Communication Support for Operations Teams
Prepare meeting materials and manage documentation workflows.
Update SOPs and maintain centralized documentation repositories.
Ensure accurate communication of timelines, process changes and ownership across teams.
Facilitate Cross-Functional Alignment Between Business and IT
Act as a liaison between business operations teams and technical teams.
Ensure operational models are executa

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