Key Responsibilities-
Handling technical issue, Manage escalated call with complex troubleshooting and advance technical support.
Working closely with support team and development team to identify and troubleshoot reported issues.
Analyze and debug issue that has been reported by customer.
Identification and escalation of issues to appropriate team for urgent attention.
Responsible for database support, troubleshooting the problems by writing SQL queries, deploy recent patches on UAT and production server at IIS server.
Knowledge about Computer OS, SQL Server, Networking etc.
Experience - 5+ Years
Education Qualification:
Any computers degree: BCA / BSc (Information Technology) / BSc (Computer Science) / BE or BTech Computer Science / BE or BTech IT etc / MCA.
Job Category:Support
Job Type:Full Time
Job Location:Bhiwandi
📌 Sr Technical Support Engineer Bhiwandi
🏢 Smart I Electronics Systems
📍 Bhiwandi
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