Job Responsibilities
- Build and maintain strong relationships with existing and potential clients.
- Regularly communicate with clients to understand their requirements and provide suitable solutions.
- Coordinate with the sales and operations teams to ensure timely delivery of products and services.
- Handle client queries, complaints, and feedback professionally.
- Follow up with clients regarding orders, quotations, payments, and ongoing requirements.
- Maintain regular contact with architects, contractors, builders, dealers, and other industry professionals.
- Support the sales team in generating leads and identifying new business opportunities.
- Maintain accurate records of client interactions, follow-ups, and requirements.
- Ensure high levels of client satisfaction and encourage repeat business.
- Conduct market visits and client meetings as required.
Requirements
- Bachelor's degree in Business Administration, Marketing, Sales, or a related field.
- 1–4 years of experience in client relations, customer handling, sales, or business development.
- Experience in the building materials, construction, real estate, or related industry will be preferred.
- Valuable communication and interpersonal skills.
- Strong follow-up and negotiation skills.
- Ability to build long-term relationships with clients.
- Willingness to travel for client meetings and market visits.