Job Role

Healthcare Customer Service Executive / Hospital Front Desk Executive

Key Responsibilities

- Handle customer and patient interactions professionally.

- Respond to general inquiries and provide accurate information to patients and customers.

- Schedule and manage doctor appointments.

- Assist patients with diagnostic test inquiries and investigations.

- Coordinate with doctors, diagnostic teams, and other healthcare staff as required.

- Guide patients regarding appointments, tests, and related procedures.

- Maintain clear and effective communication with patients and customers.

- Ensure timely resolution of customer queries and service-related issues.

- Maintain a professional and patient-friendly approach at all times.

Requirements

- Mandatory fluency in Hindi, English,



and Telugu.

- Minimum 6 months of experience in the healthcare sector.

- Robust communication and customer-handling skills.

- Ability to manage multiple patient and customer queries efficiently.

- Good interpersonal and coordination skills.

Job Details

- Work Location: Nanakramguda, Telangana, India

- Department: Restaurant / Hospitality / Tourism

- Role / Category: Hospitality Management

- Employment Type: Full Time

- Shift: Day Shift

Contact Details

- Contact Number: (phone hidden)

- Contact Person: Rathod Krishna

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