About NoBrokerhood,

NoBrokerHood, a part of NoBroker Technologies Pvt.Ltd. Our founders understood the need to have a tech-enabled

visitor and community management system, that aims to make life convenient, hassle-free, and secure for the

residents of a gated community. Thus, NoBrokerHood was launched. NoBrokerHood is a smart visitor, society and

accounting management system. From our start in late 2018, NoBrokerHood is currently securing 20,000+ societies

under its hood. From catering to all the society needs like complaint management, gate entry, maintenance bill

payments, digital notice board, it also has features like Marketplace, home services and more. NoBrokerHood goes

beyond visitor and gate management — delivering an end-to-end community experience that empowers residents

and management committees with digital convenience, revenue growth, and future-ready innovation.

About the role:

The Business Account Manager is responsible for managing and nurturing existing client relationships, driving

timely renewals,



and identifying upselling opportunities within the assigned territory. This role blends client

servicing with on-ground sales execution, ensuring smooth operational delivery and strong engagement with RWAs

and builders to enhance client satisfaction

Job Description:-

1. Account Management

● Manage and retain existing client accounts to ensure high satisfaction and timely renewals.

● Identify and execute upselling and cross-selling opportunities to increase revenue share.

2. Client Servicing

● Serve as the single point of contact for all client needs, ensuring prompt issue resolution.

● Minimize churn by maintaining consistent communication and proactive problem-solving.

3. Field Operations

● Conduct 5–6 productive client meetings daily within the assigned territory.

● Start and end the day from the field, ensuring robust client visibility and responsiveness.

4. Relationship Management

● Build long-term, trust-based relationships

📌 Client Services Representative(BAM) (Mumbai)
🏢 NoBrokerHood
📍 Mumbai