Program Manager – Paid Account Management

Location: Noida (Work from Office)

Be the operational backbone of a new, fast-growing business — where your program management and execution skills help thousands of sellers grow their online business.

Current Trends Commerce Private Limited is a Poddar Group Company with Amazon Investment. Our vision is to be the most trusted go-to-market partner for businesses, empowering them to establish and grow their digital ventures efficiently and cost-effectively — through a customer-focused approach, sales expertise, a high-performance culture, and tech-powered sales strategies. We provide end-to-end go-to-market solutions: identifying the right customer segments, data-driven sales strategies, sales training and automation, on-ground execution, and client retention.

We hire and develop the best talent through rigorous hiring & talent management mechanisms anchored in our Leadership Principles. Our teams invent & reinvent for customers, simplify execution, and deliver the key inputs of the business with the right quality and at speed.

About the role

We are building a Paid Account Management business — paid services that help sellers launch,

grow and scale their online business. The Program Manager will be the operational backbone of this program, owning the initiatives, mechanisms, vendors, tools and cross-functional coordination that keep the business running smoothly. The role reports to the Business Head and partners with them on key program priorities.

Responsibilities

- Own critical program initiatives end-to-end, and set up the mechanisms,



processes and governance that keep the business running smoothly as it scales
- Own work order, contract and vendor management — seller-side agreements (execution,

authorizations, amendments), vendor contracts, SLAs, commercials and performance reviews
- Drive tool identification, evaluation and adoption — CRM, account management platform and automation — from requirements to rollout
- Partner with finance, legal, HR and admin to keep the business unblocked; co-own timely invoicing, payment tracking and reconciliation with the finance team, and create mechanisms that enable the business development and account management teams on timely invoicing and collections
- Own the service excellence charter for the program — partner with team leads and the Business

Head to elevate seller experience, improve NPS, and institutionalize SOPs and process standards as the business scales
- Partner with the Business Analyst to run the program's operating rhythm — reviews, action tracking and course-correction on critical metrics
- Act as the escalation point for program and operational issues — deep-dive, then recommend and build solutions along with the Business Head
- Build partnerships with industry partners and enablers, jointly with the Business Head

Basic qualifications

- 4–10 years of program management experience; e-commerce, retail or internet industry experience preferred
- Bachelor's degree mandatory; Master's degree preferred
- Excellent Excel and analytical skills
- Strong written, oral and presentation skills
- Proven ability to manage internal and external stakeholders and drive cross-functional execution

📌 Program Manager (Noida)
🏢 New Trends Commerce Private
📍 Noida