Why we are looking for you: At Epsilon, we run on our people s ideas. It s how we solve problems and exceed expectations. Our team is now growing, and we are on the lookout for skilled individuals who always set a higher standard by constantly challenging themselves and are experts in building customized solutions in the digital marketing space. So, are you someone who wants to work with up-to-date technology and enable marketers to create data-driven, omni-channel consumer experiences through data platforms Then you could be exactly who we are looking for. Apply today and be part of a creative, innovative and talented team that s not afraid to push boundaries or take risks. What you will enjoy in this role: Creates user information solutions by developing, implementing, and maintaining applications based on latest Microsoft and Cloud platform. Click here to view how Epsilon transforms marketing with 1 View, 1 Vision and 1 Voice.
Responsibilities
- The Lead,
Client Support Engineering is responsible for implementing and monitoring production processes as well as for managing production incidents.
- This includes troubleshooting and escalation of incidents and anomalies in processing.
- The position will require an ability to clearly communicate technical issues in writing and verbally.
- Candidate will be required to read technical specifications and validate data extracts and reporting based on previously defined business requirements.
- Candidate is expected to assist in troubleshooting a variety of issues across multiple environments.
- Candidates should have a grasp of database architecture, solution architecture, web hosting technologies, and system integration using real-time using web-services.
- The candidate is also expected to act as the key liaison between the client and the Epsilon Operations Support team.
Job Requirements
- Monitor and verify program execution, identification and communication of processing variances (e.g. run time, r
📌 Lead Client Support Engineer (Bengaluru)
🏢 Epsilon Data Management
📍 Bengaluru
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